![]() Copy the security code provided to you and go back to the SADP toolĩ. Delete everything from "DS" to "SL" from the Device Serial No. into the "Serial Number" Box under Quick Resetħ. On the right side of the screen, paste the Device Serial No. Go to > Support > IVMS Downloads > View All DownloadsĦ. Highlight, right-click and copy the Device Serial No.ĥ. On the SADP screen, click on the DVR and locate the Device Serial No. Open up the SADP tool on your computer or any computer connected to the same network as the DVRģ. Make sure to have a computer on-site and have the SADP tool software installed beforehand.Ģ. ![]() But what to do when you can't remember it or you've misplaced where you had it written down? Here is how to reset the password so you don't get put on hold for 30 min by Tech Support:ġ. Default passwords are okay but it is always better to have a personalized password to protect your DVR. And you definitely do not want to give easy access to your DVR and cameras to just anyone. Some people try to resolve this by having the same password for every one of their accounts, which in this day in age can be considered a form of identity suicide. It's a universal truth that passwords get lost all the time.
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